WHAT WE DO

Our ethos is to take a pro-active approach when conducting a survey or handling and mitigating a claim as well as improving and maximising recovery prospects from third parties. Our surveyors work hand in hand with our claims and subrogation colleagues.

We are committed to providing timely reporting, measurable management information and reducing loss ratios with excellent recovery results. We are trustworthy, capable and experienced in what we do. Like our clients we care about brand and reputation.

When you appoint EC3 Marine your claim is in the hands of experts.

OUR SERVICES

SURVEYS

Post Loss Cargo Damage
Transit & Freight Forwarders Liability
Desktop Investigation
Pre-Risk Surveys
Stock Throughput
Project Cargo
Loading / Discharge surveys
Survey Management across the globe
Sample Analysis support & witnessing
Salvage Sale Assistance

CLAIMS

Marine Cargo Claims
Freight Forwarder Liability
GIT Liability Claims Handling
Negotiation
Adjustment
Settlement
TPA Claims Management
Fine Art & Specie
Cargo Casualty Management

RECOVERIES

Pursuit of all subrogated recoveries (as well as uninsured losses) against third parties under Sea, Air, Road & Rail conventions.
No cure – No pay
In-House Master Mariner Service
MI & Statistics

CARGO CASUALTY MANAGEMENT

Salvage & General Average:
Full claims management services for marine casualties.
Provision of Lloyd’s insured Salvage & General Average Guarantees.
Analysis of seaworthiness and circumstances of a casualty.
Assistance with Defence & associated Recovery.

AVIATION

Liability
Our specialist team offer a claims service investigating and advising on the legal liability of air carriers from first advice through to settlement, including defence of claims and negotiation with claimants, on a fixed fee basis.
Subrogation
Where opportunity arises when this is a potential recourse against a ground handling agent and/or third party, we act for insurers and their insured’s in pursuit of recoveries for property damage etc. on a contingency basis with good success.


“I have worked with EC3 Marine for a number of years, their knowledge and expertise in their field make them a pleasure to work with.”

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Sarah Joiner
Burns & Wilcox

Sarah Joiner, Burns & Wilcox


“Your efforts really are appreciated; great service as always.”

Jane Leeks
AXA XL, a division of AXA

Jane Leeks, AXA XL, a division of AXA

“We were uninsured for a loss involving some vehicles lost as a result of a fire/sinking – we appointed EC3 Marine who managed to negotiate a settlement on our behalf after overcoming a strong defence from the owners P&I Club. We highly recommend their exceptional service, knowledge and advice.”

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Ariel Franco
Uninsured shipper from Germany

Ariel Franco, Uninsured shipper from Germany


“Good work from EC3 Marine”

Belgium Office
AXA XL, a division of AXA

AXA XL Belgium, AXA XL, a division of AXA


“When you purchase a GIT/FFL insurance policy, you don’t appreciate the value of it until you receive a claim. EC3 Marine Ltd are experts in their field and go the extra mile!”

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Leon Grayson
Straightforward Transport Ltd

Leon Grayson, Straightforward Transport Ltd