WHO WE ARE

 

EC3 Marine Ltd is an independent and professional Marine Claims Service company based in the UK providing Surveying, Claims and Recovery Services to the London, UK Regional and Global Marine Insurance Markets. We are a “boutique” claims management company offering our clients 360 degree claims solutions 24/7 – all with a personal touch.

Specialties:
Global TPA Services
Marine & Transit
Additional Expertise:
Cargo
Claims Adjustment/Settlement
Recovery
Risk Assessment
Loss Prevention
Adjuster Experience:
45 years

Richard Grassick

Founder

Richard entered the Insurance Industry in 1971 as a trainee Average Adjuster with Richards Hogg International in the UK and spent the next 9 years working in that sector, including a 2 year spell as an expatriate in Greece. In 1980 his choice of career path changed direction when he joined an international company of Loss Adjusters and Marine Surveyors and developed his skills as a Marine Surveyor.
During the past 35 years or so as a marine surveyor Richard has dealt with somewhere in the region of 3 to 4 thousand surveys worldwide for Cargo Underwriters, Shipowners and P&I Clubs etc. The surveys ranged from relatively minor damage claims involving cargo in containers to major rejection claims in respect of entire shiploads including perishable cargoes such as sugar, wheat, rice, frozen meat, fish, tuna, bananas, pineapples, cocoa butter, soya, dairy products, etc. He also handles claims involving machinery and project cargo worldwide and regularly receives instructions to review papers on complex claims and provide expert opinion prior to legal proceedings.
Richard has appeared in court on several occasions as a witness of fact, both in the UK and Spain, and at arbitration and mediation in London on behalf of Underwriters.
He has been called upon on several occasions to deliver lectures on the carriage of goods, including machinery and perishable commodities and was involved on the committee of the British Association of Cargo Surveyors updating the examination syllabus.
Richard joined McLarens operation in Shanghai in November 2012 as China Regional Marine Manager to pass on his knowledge and experience to the local surveyors and adjusters and to develop McLarens presence in the region.
After three and a half years in China, Richard returned to the UK in June 2016 to join EC3 Marine as consultant surveyor.
Specialties:
Marine & Transit Cargo Claims & Recoveries
Additional Expertise:
P&I Claims Management
Survey co-ordination
Experience:
27 Years

Graham Smith

Founder

Graham started his career in insurance in 1988 at a regional broker placing personal lines and car insurance. In 1990 he joined W E Cox & Co as a Directors Assistant where he went on to spend the next 18 years handling marine claims under subrogation, predominately on behalf of cargo insurers, gaining extensive knowledge of all SEA AIR & ROAD carriage conventions. He went on to be appointed to the board of directors responsible for major US/UK, European and Far East accounts.
In 2008 he jumped ship to work for one of the oldest P&I Club’s in the world defending and negotiating marine liability claims on behalf of their Scandinavian ship owner members including the handling of high profile collision and casualty, GA/Salvage cases including LOF and liaison with H&M insurers.
In 2010 Graham joined Lloyd’s where he worked for 7 years in the Agency Department looking after the performance of the Lloyd’s Agency Network and providing technical support to the Agents in all 3 disciplines of marine claims.
Graham has travelled extensively giving lectures and training on Recoveries, Surveying and Claims management and is currently a Committee member of the ICIC Conference. We are delighted to now have him on board as our in-house recoveries expert.
Specialties:
Loss/Claims Adjusting & Settlement
Marine Cargo & Freight Liability
Non-Marine, Liability Property
Additional Expertise:
Marine Cargo Surveying
Road Haulage & CMR Recoveries
Expert Witness
Experience:
46 years

Alastair J. Coles

Chartered Adjuster

Alastair has been involved in insurance claims throughout his career, starting in the provincial office of a mutual insurer, NFU Mutual in 1971, before becoming the deputy claims manager of a Lloyd’s insurance broker who, at that time, were nominated brokers for the Road Haulage Association.
From there, he moved to an international firm of chartered loss adjusters, Toplis & Harding, where he learned how to investigate and report on a wide variety of mainly non-marine commercial fire, CAR and liability losses. In 1994, he set up his own loss adjusting practice specialising in marine cargo and transit risks, where he remained until 2005 when he joined Amlin Transit (Syndicate 2001) as their resident marine adjuster, dealing with a variety of property and liability claims arising from marine cargo and freight liability insurances underwritten by them.
In 2009 Alastair moved to Brit Syndicate (2987) where he handled and adjusted worldwide claims falling under marine cargo, freight liability, plant & machinery and ports & terminals policies underwritten by them.
He has acted as an expert witness in the High Court on marine cargo and goods in transit disputes. In addition to this he is also a co-author of the Cargo and Goods in Transit text book as well as a Fellow of and an examiner for the Chartered Insurance Institute, a Fellow of the Chartered Institute of Loss Adjusters, a Fellow of the International Federation of Adjusting Associations and a member of the European Federation of Loss Adjusting Experts.
We are delighted that Alastair has joined the EC3 Marine team as our in house chartered claims adjuster.
Specialties:
Claims Adjusting & Settlement for the following classes of business:
Marine Hull
Marine Liabilities
Marine Cargo (including inland marine & motor truck cargo)
Energy (construction as well as operator’s risks)
Fine Art & Specie
Cash in Transit
Bankers’ Blanket Bond
Additional Expertise:
Aviation Hull
Aviation Liability
Space
Yachts (including Superyachts)
Experience:
44 Years

Peter Jones

Claims Consultant

Peter is a claims specialist with ‘bottom to top’ experience of handling marine and associated business claims for Lloyd’s brokers, Lloyd’s syndicates, Insurance companies and outsourcing specialists.
Peter began his career in 1974 as a Claims Documentation Clerk for Glanvill Enthoven (Marine) Limited, progressing to Senior Claims Broker with Lowndes Lambert (Cargo) Ltd. Before joining Sphere Drake Underwriting Management Ltd in 1987 as the Deputy Marine & Aviation Claims Adjuster.
After Sphere Drake ceased writing marine business in 1996 Peter joined Independent Insurance Company as a Senior Claims Adjuster, finally achieving the position of Claims Controller, managing the marine claims team, before the company was placed into liquidation in 2001. He remained to handle the claims run-off of Independent with Aurora Corporate Services, later acquired by Capita Insurance Services where Peter served as the Deputy Marine Claims Manager. As the ‘Independent’ claims diminished, Peter took over the outsourced claims handling for Lloyd’s Syndicates 535, 1688 and 1204.
After leaving Capita in 2012, Peter joined Lloyd’s Syndicate 457 as a claims adjuster to handle all classes of marine and energy claims.
Since leaving the Syndicate in 2014, Peter has elected to take short-term consultancy contracts, working as a Senior Claims Technical Specialist with CNA Hardy and then as a Marine Claims Broker with Lochain Patrick Insurance Brokers and joined EC3 Marine in June 2018 as a Claims Consultant working primarily on a large commodity account we handle.