EC3 Marine Ltd is an independent and professional Marine Claims Service company based in the UK providing Surveying, Claims and Recovery Services to the London, UK Regional and Global Marine Insurance Markets. We are a “boutique” claims management company offering our clients 360 degree claims solutions 24/7 – all with a personal touch.

Global TPA Services
Marine & Transit
Additional Expertise:
Claims Adjustment/Settlement
Risk Assessment
Loss Prevention
Adjuster Experience:
45 years

Richard Grassick


Richard entered the Insurance Industry in 1971 as a trainee Average Adjuster with Richards Hogg International in the UK and spent the next 9 years working in that sector, including a 2 year spell as an expatriate in Greece. In 1980 his choice of career path changed direction when he joined an international company of Loss Adjusters and Marine Surveyors and developed his skills as a Marine Surveyor.
During the past 35 years or so as a marine surveyor Richard has dealt with somewhere in the region of 3 to 4 thousand surveys worldwide for Cargo Underwriters, Shipowners and P&I Clubs etc. The surveys ranged from relatively minor damage claims involving cargo in containers to major rejection claims in respect of entire shiploads including perishable cargoes such as sugar, wheat, rice, frozen meat, fish, tuna, bananas, pineapples, cocoa butter, soya, dairy products, etc. He also handles claims involving machinery and project cargo worldwide and regularly receives instructions to review papers on complex claims and provide expert opinion prior to legal proceedings.
Richard has appeared in court on several occasions as a witness of fact, both in the UK and Spain, and at arbitration and mediation in London on behalf of Underwriters.
He has been called upon on several occasions to deliver lectures on the carriage of goods, including machinery and perishable commodities and was involved on the committee of the British Association of Cargo Surveyors updating the examination syllabus.
Richard joined McLarens operation in Shanghai in November 2012 as China Regional Marine Manager to pass on his knowledge and experience to the local surveyors and adjusters and to develop McLarens presence in the region.
After three and a half years in China, Richard returned to the UK in June 2016 to join EC3 Marine as consultant surveyor.
Marine & Transit Cargo Claims & Recoveries
Additional Expertise:
P&I Claims Management
Survey co-ordination
27 Years

Graham Smith


Graham started his career in insurance in 1988 at a regional broker placing personal lines and car insurance. In 1990 he joined W E Cox & Co as a Directors Assistant where he went on to spend the next 18 years handling marine claims under subrogation, predominately on behalf of cargo insurers, gaining extensive knowledge of all SEA AIR & ROAD carriage conventions. He went on to be appointed to the board of directors responsible for major US/UK, European and Far East accounts.
In 2008 he jumped ship to work for one of the oldest P&I Club’s in the world defending and negotiating marine liability claims on behalf of their Scandinavian ship owner members including the handling of high profile collision and casualty, GA/Salvage cases including LOF and liaison with H&M insurers.
In 2010 Graham joined Lloyd’s where he worked for 7 years in the Agency Department looking after the performance of the Lloyd’s Agency Network and providing technical support to the Agents in all 3 disciplines of marine claims.
Graham has travelled extensively giving lectures and training on Recoveries, Surveying and Claims management and is currently a Committee member of the ICIC Conference. We are delighted to now have him on board as our in-house recoveries expert.
Loss/Claims Adjusting & Settlement
Marine Cargo & Freight Liability
Non-Marine, Liability Property
Additional Expertise:
Marine Cargo Surveying
Road Haulage & CMR Recoveries
Expert Witness
46 years

Alastair J. Coles

Chartered Adjuster

Alastair has been involved in insurance claims throughout his career, starting in the provincial office of a mutual insurer, NFU Mutual in 1971, before becoming the deputy claims manager of a Lloyd’s insurance broker who, at that time, were nominated brokers for the Road Haulage Association.
From there, he moved to an international firm of chartered loss adjusters, Toplis & Harding, where he learned how to investigate and report on a wide variety of mainly non-marine commercial fire, CAR and liability losses. In 1994, he set up his own loss adjusting practice specialising in marine cargo and transit risks, where he remained until 2005 when he joined Amlin Transit (Syndicate 2001) as their resident marine adjuster, dealing with a variety of property and liability claims arising from marine cargo and freight liability insurances underwritten by them.
In 2009 Alastair moved to Brit Syndicate (2987) where he handled and adjusted worldwide claims falling under marine cargo, freight liability, plant & machinery and ports & terminals policies underwritten by them.
He has acted as an expert witness in the High Court on marine cargo and goods in transit disputes. In addition to this he is also a co-author of the Cargo and Goods in Transit text book as well as a Fellow of and an examiner for the Chartered Insurance Institute, a Fellow of the Chartered Institute of Loss Adjusters, a Fellow of the International Federation of Adjusting Associations and a member of the European Federation of Loss Adjusting Experts.
We are delighted that Alastair has joined the EC3 Marine team as our in house chartered claims adjuster.
Marine Cargo
Delegated Authority
Claims Adjustment/Settlement
Additional Expertise:
Freight Liability Defence
Claims Investigation
Salvage Sale
Claims Experience:
2.5 Years

Jake Darling

Marine Claims Handler

Jake began his career in insurance in 2017 as a trainee case assistant with a long established marine claims service provider, where he spent two years gaining experience in dealing with a varied range of cargo claims from household/personal effects and manufactured goods to perishable cargoes, mainly for insurers in the Indian sector.
Jake joined our claims division in May 2019 as a Marine Claims Handler. He is now handling and is responsible for one of our prestigious marine cargo and freight liability accounts dealing with the claims from first advice through to settlement under delegated authority. He works closely with the underwriter as well as survey and recovery colleagues.
Jake brings with him good knowledge and understanding of marine claims and has added Goods in Transit claims to his growing portfolio of technical expertise under the guidance and support of senior management.
Since joining EC3 Jake has become an integral part of the claims team and we are delighted to have him on board.